SAP GUI for macOS Big Sur: Ensuring Compatibility with Apple Silicon

If your organization relies on third-party plug-ins or virtual channels, it is essential to verify that these plug-ins are compatible with Macs running Apple silicon. To ensure optimal performance of audio-video conferencing and Voice over Internet Protocol (VoIP) enterprise telephony through Microsoft Skype for Business, you can install the HDX RealTime Media Engine 2.9.500 for Mac from the Citrix website.

Additionally, if you are using Citrix Workspace app on a Mac running macOS with Apple silicon (M1 Series), it is crucial to upgrade the HDX RealTime Optimization Pack (RTOP). You can download either the Universal Architecture build or Intel build from the Citrix Workspace App for macOS (Apple silicon) section at Downloads.

It's worth noting that Citrix will soon deprecate the Citrix Workspace app for Mac that uses Rosetta emulation. The company continues to support Intel-based Macs that use the Rosetta 2 dynamic binary translator, but recommends upgrading to a native build for optimal performance.

The Citrix Workspace app now natively supports Macs with Apple silicon (M1 Series) via a universal architecture. However, if you have the Citrix Workspace Web Extension installed, you may encounter issues when accessing or authenticating a store, adding or starting an application or desktop, or face errors while using the native Citrix Workspace app.

For more information on this topic, refer to CTX491310. As a workaround, access and authenticate a store using a browser, then start any app or desktop. You may experience issues when adding or authenticating a store, or starting a resource (apps or desktops) using the native Citrix Workspace app.

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Sap gui for macos big sur